Shana Topps

Shana Topps is an accomplished operations and office manager with extensive experience across multiple industries, including education, workplace solutions, and legal services. Currently serving as the USA Office Manager at MGI since June 2021, Shana has previously worked as an Operations Analyst at Brand Vegas LLC, and held various management positions at Ricoh USA, Inc., OMG, LLC, and Document Technologies. Shana's expertise encompasses sales reporting, customer training, account management, and process improvement, along with a successful track record in employee development and client relationship management. Notably, Shana led initiatives that resulted in significant cost reductions and improvements in operational efficiency, while actively engaging in diversity and community service efforts.