Melissa Cruz

Melissa Cruz is an experienced professional in the banking and service industries, currently serving as the Cage Operations Manager at MGM Springfield since October 2019. Prior to this role, Melissa held the position of Assistant Service Manager at People's United Bank, following the acquisition of Farmington Bank, where notable roles included Assistant Branch Manager and Senior Personal Banker. Previous experience includes positions at T-Mobile as a Retail Sales Representative, Kiddie Kandids as a Photographer, Journeys Kidz as an Assistant Manager, and Bank of America as a Bank Teller. Melissa holds a Bachelor of Business Administration from Bay Path University and a National Phlebotomy Certification from STCC.