Adam Whitaker

Adam Whitaker has a diverse work experience in the technical support and customer service fields. Adam started their career as a Food Service Worker II at The University of Vermont Medical Center, where they were responsible for food preparation and training new employees. Adam then worked as an Associate Communication Specialist at General Dynamics Armament and Technical Products, where they handled customer requests and resolved issues via telephone and email.

In 2016, Adam joined Mi9 Retail as a Customer Support Engineer, providing technical assistance to customers. Adam quickly progressed to the role of Senior Customer Support Engineer before eventually becoming a Technical Support Team Lead. Adam then transitioned to the position of Technical Support Manager, where they currently oversee the support team.

Adam also gained experience at Wynshop, where they initially worked as a Technical Support Team Lead before being promoted to the position of Technical Support Manager. Overall, Adam has demonstrated their expertise in technical support and customer service throughout their career.

Adam Whitaker completed their education in two separate institutions. From an unspecified year up until 2016, they attended Champlain College, where they obtained a Certificate in Web Programming. Prior to that, they attended Vermont Technical College from 2006 to 2009, where they earned an Associate of Science degree in Computer Information Technology.