Yahya ENNACHET is an experienced professional in software and technical support, currently serving as a Support Coordinator at MIC Customs Solutions since November 2018, where responsibilities include managing a team of seven and acting as the primary contact for customers. Previous roles at MIC include Release Manager and Technical Support Engineer, focusing on system upgrades, user support, and software enhancements. Before joining MIC, Yahya ENNACHET completed a final year project at Focus Corporation, developing a dashboard for predictive analysis, and held a position at SFM Telecom-SFM Technologies, implementing a mobile network dimensioning tool. Educational background includes a Diplôme d'ingénieur in telecommunications engineering from Ecole Nationale d'Ingénieurs de Tunis and a preparatory diploma in mathematics and physics.
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