Saeed Kalantar

Saeed Kalantar has a diverse work experience spanning over two decades. Most recently, they worked as the Senior Director of Customer Success at Micro Merchant Systems, Inc, starting in August 2022. Prior to that, Saeed was the Director of IT Service Desk at BAE Systems, Inc, where they strategically led a team of 50+ staff supporting 35,000 employees. From 2016 to 2018, Saeed served as the Global Director of Technical Support Services at Revel Systems iPad POS, managing a global support team and implementing best practices to improve productivity and customer satisfaction. Before that, they held various roles at CompuCom, including Senior Service Desk Manager and Service Desk Manager, where they were responsible for overseeing service desk operations for multiple clients across industries such as healthcare, finance, manufacturing, and retail. Saeed's experience showcases their leadership skills, expertise in customer support, and their ability to drive continuous improvement and efficiency.

Saeed Kalantar has a Bachelor's degree in Business Administration and Management, General from the University of Texas at Brownsville. Saeed also has a background in Computer Science from The University of Texas at Arlington. In 2018, they obtained a certification as an AWS Solutions Architect from Amazon Web Services. Additionally, Saeed has a certification in ITIL v3 Foundation, although the details of the institution and timing are not specified.