Ozioma Mercy Ezeike

Ozioma Mercy Ezeike has a diverse work experience spanning several roles and industries. Ozioma Mercy began their career as a Supervisory Officer at KONGA Delivery Services from January 2016 to February 2017. Ozioma Mercy then transitioned to the role of Customer Services/Admin Officer at Treasure International School from February 2017 to January 2018. Following this, they worked as a Social Media Manager/Customer Service Executive at Micromoney International from February 2018 to January 2019. In their role, they analyzed and responded to customer queries via various channels while maintaining customer records and ensuring timely treatment of requests. Ozioma then progressed to the position of Chief Operations Officer at Micromoney International, starting in 2019. As the COO, they oversaw the organization's operations, collaborated with C-level executives, measured operational performance, and drove initiatives to improve key performance indicators. Additionally, they enhanced the organization's reputation by providing updates on services through various social media outlets.

Ozioma Mercy Ezeike earned a Bachelor's degree in Cooperative Economics from Nnamdi Azikiwe University, attending from 2010 to 2014. In addition to their degree, they have obtained several certifications including Color for Design and Art from LinkedIn in September 2022, Verified International Academic Qualifications from World Education Services in April 2021, and multiple certifications in Content Marketing, Social Media Marketing, and Digital Advertising from HubSpot Academy in November and December 2022.