Amy Edelman

Amy Edelman is a seasoned professional in customer engagement and healthcare technology, currently serving as a Senior Manager at Microsoft and at Nuance Communications. With a solid background in customer success, Amy has successfully led initiatives such as the TRAC program at Nuance, which enhances customer experiences and relationships within both Enterprise and Healthcare sectors. Previous roles include Director of Customer Success at ArenaCX and various positions at Nuance, where Amy significantly contributed to the growth of healthcare solutions through effective relationship management and strategic implementation. Amy's early career includes an impactful tenure as a Radiology Aide at Mayo Clinic and experience as a Radiologic Technologist. Academic credentials include a Bachelor's degree from the University of Minnesota-Rochester and multiple certifications in health professions and radiologic technology.