Felix Ndugwa Msc.

Felix Ndugwa Msc. is a Digital Technical Specialist at Microsoft, specializing in Field & Customer Services since September 2015, focusing on ERP and CRM Cloud solutions while engaging with customers to design and implement Microsoft Cloud solutions such as Dynamics 365, Office 365, and Azure. Prior experience includes roles as a Senior Business Intelligence Analyst at Blue Cross Blue Shield of North Dakota, where responsibilities included application consulting and technical support, and as a Senior Implementation Lead at Anderson Industries LLC, managing SAP implementations and business process improvements. Felix has also served as a Systems Coordinator at Deere & Company, where initiatives aimed at enhancing supply chain management were undertaken. Education credentials include a Master of Science in Network Defence/Information Assurance and Cyber Security from Capella University and a Bachelor of Science in Computer Information Systems from Valley City State University.