Rakesh Pandey is an experienced professional in the customer service and management sectors, currently serving as a Customer Service Manager at Tech Mahindra Business Services since February 2020. Concurrently, Rakesh has been a Manager for Office 365 at Microsoft since January 2017. Previous roles include Team Manager at Sutherland Global Services from April 2011 to December 2016, and Senior Customer Service Associate at RESPONDEZ SERVICES LIMITED from 2009 to 2011, focusing on customer support. Rakesh's career began as a Customer Service Associate at Stream Global Services between 2008 and 2009, followed by a significant tenure as an Architect at M. & N. Associates from March 1997 to June 2008, working on repair architecture projects. Rakesh holds a Bachelor of Engineering in Civil Engineering from DY Patil University, earned from 1992 to 1996.
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