Juliana Schoettler is a seasoned professional in technical support and customer service, currently managing a team of engineers at MicroStrategy since February 2019, where notable achievements include fostering the career development of direct reports and holding multiple certifications, including MicroStrategy Certified Specialist Analyst and AWS Certified Cloud Practitioner. Prior to this, Juliana gained experience as a Customer Service Representative at Centene Corporation, addressing client inquiries, and held various administrative roles at organizations such as Gavi, the Vaccine Alliance, and Centrus Energy Corp. Additionally, Juliana has a background in the performing arts as a writer and actor, complemented by a Bachelor of Arts in Theatre from Washington College.
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