Lorenzo Guglialmelli is a Support Engineer at MicroStrategy since September 2022, specializing in customer support with a focus on problem-solving and troubleshooting in network, cloud, server, web, and email distribution services. Prior experience includes roles as a Technical Specialist at ICAP Global from February to November 2021, and as a Technical Specialist at Sipex Instalaciones S.R.L. from November 2021 to October 2022. Earlier in the career, Lorenzo served as a Sound Technician at Teatro 1/2 Mundo from September 2018 to October 2019. Lorenzo holds a degree in Sound Engineering from Universidad Nacional de Tres de Febrero (2012 - 2021) and a Bachelor of Commerce from Escuela Superior de Comercio Carlos Pellegrini (2007 - 2012).