NJ

Nikhil Jirapure

Technical Support Team Lead at MicroTelecom

Nikhil Jirapure has worked in various technical support roles over the past five years. In 2018, they worked as a Technical Support Team Lead at Microtelecom, where they assisted and managed a team to improve productivity and response time for client issues. Nikhil was also involved in pre and post-production support activities such as taking database backups, restoration of databases, and configuration of file interfaces via FTP. In 2017, they worked as a Senior Technical Support Analyst at TransPerfect, where they handled high priority issues and provided application support in resolving and troubleshooting client issues. From 2015-2017, they worked as a Technical Support Analyst at Shivam Medisoft Pvt. Ltd, where they wrote and tuned complex queries to query the database, wrote stored procedures, functions, and views for customer requirements, and created batch files for exporting auto backups.

Nikhil Jirapure received their Bachelor's degree in Electrical, Electronics and Communications Engineering from Sant Gadge Baba Amravati University, Amravati in 2014, having started their studies there in 2010.

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