Clayton Johnson

Clayton Johnson is an experienced professional with a diverse background in customer operations and music ministry. Currently serving as a Customer Operations Analyst 2 at MidAmerican Energy Company since November 2024, Clayton specializes in data analysis and reporting to enhance service levels and staffing decisions. Prior to this role, Clayton held various positions at MidAmerican Energy Company from 2010 to 2019, including Unified IP Analysis II and ACD Systems Administrator, focusing on telephony technology and customer satisfaction. In addition, Clayton has been the Director Of Music Ministry at Metropolitan Community Church of the Quad Cities since 1998, overseeing music programs and coordinating worship services. Clayton's technical background includes a role as Senior Hardware Technician at Pomeroy IT Solutions from 2007 to 2010. Clayton holds an Associate of Science degree in Management Information Systems from MacMurray College.