Parikankshi Singla

Parikankshi Singla serves as an Assistant Manager Training and Learning Specialist II at Midland Credit Management, a subsidiary of Encore Capital Group, since February 2019. Responsibilities include overseeing New Hire training batches, enhancing skills of existing staff, managing migration projects, executing training plans, and maintaining documentation such as Standard Operating Procedures and Job Aids. Previous roles include Training Maven and Account Manager - Process Expert at RH BPO from January 2016 to May 2018, and Customer Service Associate at Altruist Technologies Pvt. Ltd. from July 2015 to December 2015. Parikankshi holds a Post Graduate Diploma in Business Management from the Institute of Management Technology, Ghaziabad, and a Bachelor's degree in Electronics and Communications Engineering from Kurukshetra University.