Inside Sales Specialist

Sales · Full-time · IL, United States

Job description

Midland Tool has been servicing its customers since 1962 with the most recognized service and supplies in the industry. Midland's customers range from some of the world’s largest contractors, industrial plants and factories, to local mechanical, electrical and steel erection.

The Inside Sales (Customer Service) Position:

To assist its growing business, Midland Tool is seeking to hire an Inside Sales Specialist, this position is 100% customer service focused. Midland expects this individual to help maintain customer relationships and provide excellent customer service. 

Principal Responsibilities:

  • Develop meaningful relationships with customers to encourage trust and loyalty
  • Follow up on orders and generate invoices for customer needs
  • Understand and demonstrate the product or service to the customer
  • Be a supporting piece of the sales process
  • Work with Outside Sales to best assist the customers needs
  • Additional responsibilities as assigned

Required Experience and Skills:

  • 3+ years of experience

  • Some construction industry experience is preferred

  • Strong listening and communication skills

  • Can work alone or on a team – Teamwork

  • Attention to detail

The Company offers a rich benefits package, including paid time off, Medical Insurance, 100% Employer paid Dental Insurance for employees and their families, Vision insurance, Company-paid Life Insurance, STD and LTD, and a 401(k) with Company match.

*Please note this position is on-site.