Álvaro Macip Galván

Head Of Customer Experience at Midoconline

Álvaro Macip Galván has held various roles in the past few years. From 2017 to present, they have been the Head of Brokers & Insurance and Head of Insurance at Midoconline, where they have been responsible for vinculación with the insurance sector, generating solutions for health insurance, medical expenses and assistance, and implementing telemedicine in insurers to automate processes, reduce costs, improve patient tracking, and reduce risks. Álvaro has also been the Head of Enterprise Solutions at Midoconline since 2017. Additionally, they have held the role of Marketing Manager and Community Manager at Bold Blue Technologies since 2017, where they have been responsible for commercializing applications, recruitment, and supervising work areas, as well as creating content for social media and coordinating and executing social media strategies. From 2016 to 2017, they were the Analista de Investigación at MercaDiez, and from 2016 to 2017 they were a Becario at MercaDiez, where they were responsible for qualitative and quantitative research, graphic design, consumer neuroscience, recruitment, capturing and raising surveys, and developing research protocols for qualitative and quantitative studies.

Álvaro Macip Galván attended UPAEP from 2011 to 2016, where they obtained a Licenciatura in Mercadotecnia. Álvaro then attended Universidad Rey Juan Carlos from 2015 to 2016, where they obtained a Licenciatura in Marketing.

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Timeline

  • Head Of Customer Experience

    October 1, 2023 - present

  • Head of Brokers & insurance

    January, 2022

  • Head of Insurance

    May, 2021

  • Head of Enterprise Solutions

    August, 2017