Marissa Hartsfield

Marissa Hartsfield is a seasoned IT professional currently serving as a Tier II Helpdesk Analyst at The MIL Corporation since September 2021, where responsibilities include diagnosing and resolving software and hardware incidents. Marissa's previous experience includes a role as a Mid-Level Business Systems Analyst at NTT DATA Services, where assistance was provided in relocating workstations for over 1,000 users. Earlier positions involved managing support tickets at NSC Global and providing temporary support at Grant Thornton, along with experience in customer service and project management internships. Marissa holds an Associate of Science in Computer Science from Prince George's Community College and has built a comprehensive skill set in technical support, problem analysis, and customer service throughout a diverse career.