Kevin D.

Kevin D. has a diverse work experience in the IT field. Kevin started their career in 2010 as a Student Network Analyst at CNU IT Services, where they troubleshooted system failures, installed and tested networking equipment, and solved network problems in student dorms. In 2012, they worked as a Computer Network Support at Haddon Heights High School.

Kevin then joined Miles Technologies in 2013, where they held multiple roles. Kevin started as a Help Desk Consultant, responsible for rapid response to support requests, first effort assistance, and task delegation. Kevin later became an IT Consultant, working with assigned customers to remotely support service plans, make recommendations for improvement, and provide technical documentation. In 2015, they transitioned to an IT Onboarding Specialist role, focusing on onboarding new employees. Kevin eventually became an IT Senior Onboarding Specialist, a position they held until 2021. In this role, Kevin managed the delivery of projects, tracked project progress, and reported on project status to stakeholders.

Kevin D. completed their Bachelor of Science degree in Information Systems from Christopher Newport University from 2008 to 2012. Prior to that, they attended Haddon Heights High School from 2004 to 2008. In terms of additional certifications, Kevin obtained the MCSA: Office 365 certification from Microsoft in January 2015.