Jennifer Ballantyne

Customer Experience Associate at Milk Moovement

Jennifer Ballantyne has a diverse work experience spanning various industries. Jennifer is currently working as a Customer Experience Associate at Milk Moovement, a SaaS company that supports dairy cooperatives in ensuring efficient milk distribution. In this role, they manage the live chat inbox, resolves tickets, handles data entry, and collaborates with the Product and Developer teams.

Prior to this, Jennifer worked at Concentrix as a Senior Technical Support Advisor, providing technical assistance for a leading tech brand. Jennifer was responsible for handling customer inquiries and resolving technical issues, often working closely with other advisors to ensure a satisfactory resolution for customers.

Jennifer also has experience in the hospitality industry, having worked as a Lead Host at Cora Breakfast and Lunch, where they welcomed customers, managed table rotations, and addressed any customer complaints. Jennifer also served as a Food Counter Clerk at Krave Burger, where they took orders, assisted customers, and served food and beverages.

In addition, Jennifer has worked as a Line Cook at the Grafton Connor Group, where they demonstrated strong time management and multitasking skills by working in a kitchen that served two different restaurants simultaneously. Jennifer was responsible for various cooking stations and contributed to the successful operation of both establishments.

Jennifer's prior experience includes a summer student position at 3M, where they gained exposure to marketing teams and assisted in organizing data and conducting research. Jennifer also worked as a Sales Associate at Green Earth Stores, a retail store specializing in unique and eclectic products.

Overall, Jennifer Ballantyne has demonstrated their adaptability and versatility through their diverse work experience in customer service, technical support, hospitality, marketing, and retail.

Jennifer Ballantyne attended Dalhousie University from 2015 to 2019, although the specific degree and field of study are not provided. Prior to that, in 2014 to 2015, they attended Brescia University College. Additionally, Jennifer obtained a certification in "Introduction to Computer Science and Programming Using Python" from edX in August 2022.

Links

Previous companies

3M logo
Concentrix logo

Timeline

  • Customer Experience Associate

    August, 2022 - present