Kaitlyn Herzog

Kaitlyn Herzog is a dedicated Customer Success Manager at Mimecast, with a focus on client engagement and support. Prior to this role, Kaitlyn served as a Senior Customer Success Manager at Goldcast, emphasizing efficient service utilization for clients. Kaitlyn has held various positions in retail and operations, including Shop Manager at Woodland Mod and Operations and Retail Manager at The Works Seattle, where significant contributions were made during the pandemic. Experience includes managing accounts as an Account Manager at WeWork, and a background in retail leadership as a Department Manager at Anthropologie. Kaitlyn began a career in education as a Co-Teacher at Chute Middle School and holds a Bachelor's degree in Fine and Studio Arts from Lawrence University.