Khanyisile Ndumo

Khanyisile Ndumo is a skilled Business Systems Support Analyst at Mimecast since June 2022, with a focus on providing second-level support for escalations and collaborating with cross-functional teams to improve customer support. Prior experience includes roles as an Associate Technical Support Engineer, where first-level support was delivered for Mimecast’s products, and as a Desktop Support Graduate at Atvance Intellect ZA. Khanyisile also gained experience as a Cybersecurity Intern at Standard. Educational qualifications include a National Diploma in Information Technology from Tshwane University of Technology and an upcoming Business Analysis Foundation degree from Faculty Training Institute.