Katherine Karnell

Katherine Karnell serves as a Senior Customer Implementation Manager at Mindbody, where responsibilities include managing implementation and training for strategic account locations and overseeing brand migration processes. With a background in customer care, project management, and cross-functional collaboration, Katherine has previously held roles such as Implementation Specialist, Esthetician at MELT BY MELISSA LLC, and Spa Concierge at Omni Hotels & Resorts. Prior experience includes significant contributions as a Training Coordinator at the CFPB, overseeing training logistics and producing educational materials, and as a Youth Development Coordinator with the Peace Corps, enhancing literacy and leadership skills among youth. Katherine holds a Bachelor of Science in Human Communication from Arizona State University and has completed training at the Aveda Institute Phoenix.