Madeline Shaw

Madeline Shaw is an accomplished professional with extensive experience in customer success and consulting. Currently serving as the Director of Customer Success at Mindbody since November 2023, Madeline previously held roles at Boston Consulting Group as Project Lead and Consultant from September 2021 to November 2023, and at Deloitte Consulting as Manager and Senior Consultant from July 2019 to August 2021. An MBA candidate at the University of Texas at Austin, Madeline actively participated in various leadership roles including Recruitment Chair for Marketing Fellows and Co-President of the Graduate Business Wine Club. Early career experience includes significant contributions as a Customer Success Manager at BloomReach and roles at Adobe and EquityMetrix, LLC. Educational credentials include a Master of Business Administration from the University of Texas at Austin and a Bachelor of Arts in International Relations & Global Studies from the same institution.