Dean Ogden

Dean Ogden is a seasoned professional in IT service management, currently serving as the Help Desk Manager at Mindpath Health since March 2022. Prior to this role, Dean worked as a Senior Consultant at CGI, managing a statewide Payroll Service Desk with a large team and high call volume. Experience also includes positions such as CalWIN Solution Support Manager at DXC Technology, Service Desk Manager at Hewlett Packard Enterprise, and IT Service Desk Manager at CalSTRS, where Dean led support teams and promoted ITIL best practices. Dean began the career at CGI as a Consultant, focusing on business process re-engineering across multiple California State agencies. Educational credentials include a Bachelor of Science in Information Systems Management from the University of San Francisco and an Associate of Arts in Fire Technology from Cosumnes River College.