Shameem Mukrikkandiyil

Shameem Mukrikkandiyil is a seasoned professional in technical support and customer service, currently serving as a Senior Technical Support Coordinator at the Ministry of Justice in Qatar since March 2018. Prior experience includes a role as a Customer Support Engineer at Tempo for JIRA and as a Technical Support Engineer at SimDex from April 2008 to March 2016, where responsibilities encompassed customer support, project management, software testing and implementation, and helpdesk management. Educational credentials include a Bachelor of Computer Applications from Dr. CV RAMAN University, along with certifications in CCNA, ITIL v3 Foundation, and MCSE. Early education was completed at Govt College Mokeri and Kolavalloor High School.