Edison Potter is a seasoned professional with extensive experience in Salesforce administration and customer care. Currently serving as a Salesforce Administrator at Minneapolis Jewish Federation since March 2023, Edison previously held the same title at Northside Achievement Zone from October 2022 to March 2023. Edison's earlier role as a Customer Care Specialist at MedLearn Media, Inc. included responsibilities in customer care and accounting. Prior to this, Edison was a Subject Matter Expert at HCL America, Inc., managing customer processes and an order management team. As a Preparedness & Disaster Services Technology Coordinator with SALT, Inc. through AmeriCorps VISTA, Edison coordinated emergency preparedness efforts while also providing IT support and managing database systems. Edison started in the field of professional development as a Peer Career Adviser at Keystone College, assisting students with career-related tasks. Edison holds a Bachelor of Science degree in Criminal Justice, Criminal Investigation, and Homeland Security from Keystone College.
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