State of Minnesota
Taylor C. is an accomplished Cloud/IT Operations Support Engineer with extensive experience in contact center technologies and cloud operations. Currently employed at the State of Minnesota since October 2023, Taylor previously worked at Calabrio, Inc. from December 2015 to October 2023, where responsibilities included roles such as Cloud Operations Engineer and Technical Lead, focusing on troubleshooting integrations of workforce optimization solutions in Cisco and Avaya Contact Center environments. Taylor began a career as a Cisco Engineer at Aston Technologies, Inc. from August 2013 to November 2015, specializing in Cisco systems and SQL databases. Taylor holds a Bachelor's degree in Information Technology from Western Governors University, obtained between 2017 and 2020.
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