Lovina S.

Customer success officer at Mipise

Lovina S. has a diverse work experience spanning over several years. Lovina is currently the Founder and Director of Smart Float LTD since January 2019. Prior to that, they worked as a Customer Success Officer at Mipise starting from July 2018. In this role, they were skilled in remote work, processing information online, and providing exceptional customer service.

Before joining Mipise, Lovina served as the Marketing and Logistic Supervisor at METEX TRADING LIMITED from November 2017 to March 2018. During their tenure, they successfully built and motivated dynamic teams, promoted a collaborative work culture, and exhibited excellent communication skills.

Lovina's experience also includes working as a Personal Secretary / Assistant at METEX TRADING LIMITED, where they provided administrative support and acted as the first point of contact for senior managerial staff. Lovina displayed proficiency in managing office systems, organizing meetings, and liaising with clients and suppliers. Lovina held this position from June 2017 to November 2017.

In their earlier roles, Lovina worked as an Administrative Clerk at GPO Limited from November 2014 to June 2017, and as a Sales Team Lead and Customer Service Representative at Apollo Blake from June 2012 to August 2014. As an Administrative Clerk, they performed a variety of complex administrative duties, while in their sales and customer service positions, they demonstrated excellent leadership and customer service skills.

Overall, Lovina S. has strong experience in customer service, administration, team management, and leadership, making their a valuable asset to any organization.

Lovina S. completed their Diploma in Business Management from Whitefield Business School between 2019 and 2022. Prior to that, they attended Windsor College from 2003 to 2009, where they obtained an SC level degree. In terms of additional certifications, they earned a Team Management Skills certificate from MQA in March 2012 and an Internet and Computing Core Certificate Program (IC3) from the Ministry of Information Technology and Telecommunications in December 2006.

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Timeline

  • Customer success officer

    July, 2018 - present