James Williams

James Williams is an experienced professional currently serving as the Director of Strategic Accounts at Mirakl, where responsibilities include identifying strategic verticals, formalizing go-to-market strategies, and engaging key accounts. Previously, James worked as Chief of Staff to the CEO at Mirakl, and held multiple roles at KFC, including Global Sustainability Manager and Global Operations Manager, focusing on sustainability initiatives and operational efficiency. Prior experience includes transformation management at Marks and Spencer. James holds an MBA from Harvard Business School, a WSET Level 3 Wines & Spirits Distinction, and a BSc in Economics from the University of York.