Masanobu Ikebe

Senior Technical Support Engineer at Mirakl

Masanobu Ikebe is a seasoned professional in technical support and customer relationship management, currently serving as a Senior Technical Support Engineer at Mirakl since October 2025. Prior experience includes roles at project44 as a Premium Support Account Manager and Customer Support Specialist from February 2023 to September 2025. Masanobu has also worked as a Technical Account Manager at LivePerson, a Business Consultant at Adobe Marketo, and a Technical Consultant at Adobe, with a focus on marketing automation and experience management solutions. Experience at Anaqua involved providing technical support and consulting to Japanese conglomerates, while earlier roles included a Research Assistant position at ISS and a Sales and Marketing Assistant role at HDE, Inc. Masanobu holds a degree from Waseda University, complemented by an exchange program at the National University of Singapore.

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