Alexander Voronkov

Alexander Voronkov has extensive experience in technical support and product analysis, currently serving as a Technical Support Engineer at Miratech since October 2010, where responsibilities include conducting interviews for new hires. Simultaneously, Alexander holds the position of Product Support Analyst at Genesys, providing customer care for a variety of Genesys solutions and integrations, including management frameworks and voice platforms. Prior to these roles, Alexander worked as an NOC administrator at STU"KPI-Telecom" from July 2006 to December 2010, focusing on technical support and network operations for multiple hardware models. Alexander holds a specialist degree in Avionics from the National Technical University of Ukraine 'Kyiv Polytechnic Institute,' completed in 2010.