Miratech
Danylo Bilas is a Professional Services Specialist at Miratech since November 2017, bringing extensive experience in technical support and customer interaction. Prior to this role, Danylo was a Tier 2 Technical Support Engineer at Genesys Telecommunications Labs from August 2010 to September 2017, where responsibilities included using independent judgment to address customer inquiries and develop solutions. Earlier in the career, Danylo worked as a Technical Support Engineer at EDB Business Partner from May 2008 to July 2010 and as a Support Engineer at Bancomzvjazok (BKC) from February 2007 to April 2008. Danylo holds a Bachelor's degree in Computer Science from Ivano-Frankivsk National Technical University of Oil and Gas, completed in 2010.
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