Chris Friedrich

Chris Friedrich is a CX Senior Operations Manager at Miro since January 2022, serving as an embedded partner for Scaled Customer Experience and Professional Services teams. Prior experience includes a role as Program Management Consultant at Nuvocargo, where responsibilities involved creating service plans and communication strategies. As Operations Manager at REPLICA, Chris focused on revenue operations, implementing Salesforce and developing marketing content. Previous roles at Dropbox included Program Manager and Senior Product Operations Manager, emphasizing customer experience and feedback processes. Early career experience spans editorial work, including roles at Facebook and various publishing companies, with a Bachelor of Arts in English, Rhetoric and Writing from The University of Texas at Austin.