Mary Springer is an experienced professional in customer success management with a strong background in strategic roles across several companies. Currently serving as a Sr. Strategic Customer Success Manager at Miro since July 2022, Mary has held multiple positions at Outreach from November 2017 to March 2022, progressing through roles such as Sr. Customer Success Manager - Enterprise and Manager of Customer Success - Corporate. Prior to that, Mary worked at SendGrid as a Customer Onboarding Manager II and at Smartsheet as a Customer Success Manager. The early career began at ISN, where Mary advanced from Associate to Senior Account Representative. Mary holds a Bachelor of Science in Business Administration with a focus on Finance, along with a Certificate in Quantitative Finance and a Minor in Mathematics from the University of Colorado Boulder, completed in 2011.
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