Terri Gonzalez has extensive work experience in various roles within the restaurant and hospitality industry. Terri started their career in 2007 as a Hotel Assistant Manager at Harrah's Entertainment, where they participated in the College Assistant Manager Program (CAMP). Following this, they served as a Multi Outlet Food and Beverage Assistant Manager, overseeing four outlets and achieving significant improvements in operating income and employee satisfaction.
In 2009, Terri joined Starbucks as a Store Manager, where they successfully managed store operations for three years. Terri then moved on to Mirus Restaurant Solutions in 2012, initially working as an Account Coordinator. In this role, they exhibited strong project management and customer service skills, specializing in designing custom SQL databases to warehouse POS data for large restaurant chains. Terri also played a crucial role in managing post-sales customer lifecycle activities, including training, support, renewals, and expansion.
At Mirus Restaurant Solutions, Terri's exceptional attention to detail and ability to deliver results on time were highly valued. Their responsibilities also encompassed the integration of various data systems, such as POS, BOH, Payroll, Accounting, Customer Feedback, SOS, and Labor Matrix. In 2017, they were promoted to the position of Manager of Account Services, further expanding their scope of responsibilities.
Overall, Terri Gonzalez has demonstrated a strong work ethic, excellent project management skills, and a commitment to achieving exceptional results throughout their career.
Terri Gonzalez attended Semester at Sea in 2006, but did not complete a degree or specify a field of study. From 2002 to 2006, they pursued a Bachelor of Science (BS) in Hotel and Restaurant Management at the University of Houston. Additionally, they participated in another semester at Semester at Sea in 2004-2005, although their degree and field of study are not mentioned for this period as well.
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