Jess C. holds a Bachelor of Arts degree in English with a concentration in Writing from Bridgewater State University. Currently serving as the Sr. Manager of Account Services at the National Restaurant Association since August 2022, Jess has a rich background in customer relations and business development. Prior roles include Customer Success Manager at Lorman Education Services, Senior Business Development Manager and Client Relationship Manager at Tidal Commerce, and Customer Service Manager at TransNational Payments. Additionally, Jess has extensive experience as Director of Customer Relations at ReVamp Electronics, where responsibilities included leading customer relations staff and enhancing customer experience. Earlier positions include Operations Manager at ReVamp Electronics, Administrative Coordinator at SkinnyPop Popcorn, Operations Coordinator at Ace Ticket, Inc., and Client Management Consultant at Sentient Jet.
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