Agnes Marciniec is an experienced professional in customer success management with a strong background in cloud services and account management. Currently serving as the Manager of Customer Success at Mission since May 2019, Agnes has advanced through several roles, demonstrating expertise in fostering client relationships and driving customer satisfaction. Prior experience includes serving as a Client Manager at Gorilla Group, where responsibilities included client relationship management and contract renewals, and Cloud Account Manager at ICF Olson, focusing on issue resolution, project management, and client onboarding. Agnes holds a Bachelor's Degree in Psychology from Illinois State University.