Jeremy McClay is an experienced professional in customer engagement and cloud analysis, currently serving as the Customer Engagement Manager for FinOps at Mission since September 2020. Prior to this role, Jeremy spent nearly six years at Amazon Web Services (AWS) from October 2014 to September 2020, where responsibilities included providing cost optimization and analysis as a Sr. Technical Customer Service Specialist and managing enterprise customer service operations as both an Enterprise Customer Service Manager and Concierge Team Lead.
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