Matthew Catania

Matthew Catania has extensive experience in IT Service Management, currently serving at the Malta Information Technology Agency (MITA) since May 2005 in various roles including Service Manager, Service Management Consultant, and Senior Team Leader, overseeing operations in a 24x7 environment with a TIER III Data Centre. Additionally, Matthew Catania has been an ITIL Approved Trainer since November 2014, delivering certification courses in IT Service Management across multiple countries. Matthew Catania's earlier career includes roles as a Technical Officer at MITTS Ltd and the Management Systems Unit, providing technical support and helpdesk services. Matthew Catania holds a Bachelor of Science (Hons) in Computing and Information Systems and a Diploma in Computing and Information Systems from the University of London.