Steve Kroeger is a seasoned telecommunications engineer with extensive experience in call center and enterprise telephony solutions. Currently working at RXO and Mitchell Martin Inc. as a Telecommunications Engineer since February 2023, Steve's previous roles include Sr Call Center Telecom Engineer at MCI and Sr Telecom Engineer at OceanX, where responsibilities involved managing IVR and ACD infrastructure. With a career spanning over three decades, Steve began as an Account Customer Engineer at Siemens Business Communications and has continued to develop technical expertise through various roles, including significant contributions at AOL and ROLM/Siemens. Steve's education includes training from North Central Technical College, CosmoCom, Avaya, Global Knowledge, and Siemens Training Center.
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