GJ

Gemma Johnson

Support Team Lead at Mitratech

Gemma Johnson is an experienced professional with a strong background in support, project management, and technical roles across various industries. Currently serving as Support Team Lead at Mitratech since June 2018, Gemma is responsible for troubleshooting client inquiries and implementing software updates. Previous roles include Project Manager at both mkodo and the Katie Piper Foundation, where skills in project delivery and client training were honed. Gemma also held positions in customer and technical support at Bose Corporation, and worked in frontline service roles at Who Projects and as a Mobile Payments Manager at Badoo. Educational qualifications include a Bachelor of Arts in Film, Radio & TV from Canterbury Christ Church University and a BTEC National Diploma in Performing Arts from Canterbury College.

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Previous companies

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Org chart

Timeline

  • Support Team Lead

    March, 2022 - present

  • Product Support Specialist II

    August, 2021

  • Client Success Analyst

    November, 2019

  • Technical Support Engineer

    June, 2018