MIX Networks, Inc.
Killean C. has a diverse work experience spanning various industries. They started their career in 2006 as a Sales Associate at Transworld Entertainment before moving on to work as a Maintenance Assistant at Southeastern University from 2007 to 2010. Killean then worked as a Painter at Patrick's Painting from 2012 to 2014.
In 2014, Killean joined MIX Networks, Inc. and held multiple positions within the company. They started as a Network Support Engineer, providing tier one phone support for customer technical needs. They then progressed to the role of Tier 2 Network Support Engineer, where they provisioned VoIP domains, SIP trunks, PBXs, and Cisco networking equipment for customer deployments.
In 2016, Killean was promoted to the role of Network Operations Manager at MIX Networks, Inc. In this position, they served as the primary liaison for high-profile customers' technical needs and managed Hosted VoIP and networking support escalations. They also designed, implemented, and managed the Peplink InControl cloud suite for customer deployments.
Most recently, Killean held the position of Director of Technical Support at MIX Networks, Inc. In this role, they took on additional responsibilities such as managing retail, wholesale, and vendor direct technical support teams. They also handled the tracking of technicians' time clocking and managed sick and vacation leave.
Killean C. completed a Bachelor of Science (B.S.) degree in Business Management Information Systems from Southeastern University, where they studied from 2007 to 2012. In 2010 and 2011, Killean also attended the University of South Florida School of Business, focusing on Business Management Information Systems.
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MIX Networks, Inc.
MIX Networks is a Unified Solutions Provider based in Lakeland, FL. and has been in business since 2004. We have both Retail and Wholesale divisions to serve different parts of our Customer Base. Our business approach has allowed us to stay debt free, while paving the way for consistent growth and profits. MIX Networks is a little different from other VoIP Providers in our ability to think outside the box and craft specialty solutions as customer needs dictate. We often find ourselves supporting applications that other providers might shy away from. A unique aspect of our network gateway is our geo-redundant architecture. All MIX Networks services and platforms are mirrored across multiple collocation facilities. In the event that a colo becomes unavailable, users (hosted and trunking customers alike) will seamlessly register to another MIX colo and enjoy uninterrupted services. MIX partners with top tier carriers to ensure excellent call quality for end users. Below are just a few of the Services that we offer: •MIX Centrex Hosted PBX Phone Solutions •MIX Pax Bundled Phone/Internet Services •MIX Trunx SIP Trunking Services •MIX Xpress Prepaid PSTN Termination Services •MIX Trax DIDs – Phone Number Footprint in the USA & Canada (International available too) •MIX Fax Internet Fax Service •MIX Meet Me Voice Conferencing Service •MIX Meeting Web Conferencing Services •MIX Reseller Wholesale Services for Resellers