Nusrah Hay is a seasoned professional with extensive experience in customer experience and service roles across various sectors. Currently serving as a Senior Customer Experience Manager at Mobbin since March 2022, Nusrah previously held the position of Customer Experience Manager at Ascenda, where responsibilities included managing communications regarding reward points in Australia. Additional experience includes roles as a Teacher Assistant at Little Skittles International Preschool, Flight Attendant at SilkAir and Jetstar Airways, and Customer Service Agent at Salmat and Flight Experience. Nusrah also gained valuable insights as an Artist Liaison Officer during an internship at the Singapore Grand Prix and worked as a Grand Club Waitress at Grand Hyatt Singapore. Educational qualifications include a Bachelor’s degree in Business/Corporate Communications from Singapore University of Social Sciences and a Diploma in Arts Management from Nanyang Academy of Fine Arts Singapore.
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