MobiKwik
Anoop Parwani possesses extensive experience in customer experience and operational excellence, having held key positions at several notable companies. As Associate Director of Customer Experience & Operational Excellence at MobiKwik and previously as Customer Experience Lead at ZEE5, Anoop has demonstrated a strong focus on enhancing customer engagement. Prior roles include Lead of Delegate Acquisition at Dun & Bradstreet and Head of Customer Support, Logistics & Buyer Experience at Purplle.com, along with experience as Assistant Manager in a confidential organization. Anoop holds an education from the University of California, Berkeley, Haas School of Business, completed between April 2021 and June 2022.