Kiran K J

Kiran K J is a seasoned professional with extensive experience in workforce management across various industries. Currently serving as the Senior Director of Workforce Management at Moder since March 2022, Kiran previously held the role of Head of Workforce Management at London Stock Exchange Group (LSEG), where significant scaling of practices facilitated growth from 500 to 11,000 FTEs, and a three-year strategy was developed to enhance productivity and efficiency. In a prior role at HSBC, Kiran contributed to establishing workforce management practices for Global Operations and Contact Center environments, effectively managing 40,000 FTEs. Kiran's background also includes leadership positions at FutureSoft, iGATE, AOL India, and CLI3L E-services, emphasizing expertise in workforce optimization, business planning, and operational improvements.