Sarah Gruner

Sarah Gruner is a seasoned professional in customer service and retention with extensive experience in various roles. Currently, Sarah serves as a Retention and Loyalty Advisor at Modern World Business Solutions since August 2025. Previously, Sarah worked as a Sales Support Assistant at myPOS from July 2022 to January 2025. Prior to that, Sarah spent six years at Retail Merchant Services in multiple positions, including Senior Customer Loyalty Advisor, Partner Relationship Coordinator, Senior Customer Response and Resolution Advisor, and Customer Service Advisor. Sarah's career began at Ladbrokes Coral, where Sarah held the position of Customer Service Manager from January 2010 to May 2016. Sarah's educational background includes attendance at The Lord Grey School from 2004 to 2007.