John Punua

Service Delivery Manager at Modica Group

John Punua is an experienced Service Delivery Manager at Modica Group since June 2022, overseeing a diverse portfolio of enterprise clients, including government and financial sectors, ensuring high standards in service delivery to protect revenue. Prior to this, John held roles at Spark New Zealand, starting as a Communications Consultant and progressing to Senior Digital Support Specialist, where responsibilities included supporting large-scale client projects and serving as a subject matter expert in enterprise mobility. John's experience also includes a brief role as a Customer Solutions Advisor at Skinny and as a Store Manager at Tank Juice Bar. Education was completed at Nukutere College.

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