Richard Vulcan Jr is an accomplished technical support specialist with extensive experience in hardware and software support. Currently serving as a Technical Support Specialist III at Permanent General Insurance Co. since February 2017, responsibilities include maintaining hardware and software across multiple locations and training end users. Additionally, Richard has been a Technical Implementation Specialist for Harley Davidson through MODIS since January 2015, where implementations of Windows Server 2008 and configurations of workstations and printers are conducted. Prior experience includes self-employment as a Computer Repair Technician from 1995 to 2015, a Network Administrator role at Rochling Glastic, and an IT Consultant position at QQuest Corporation, managing IT services for Ford Motor Company. Richard has a background in networking and system setup, supported by education from Lorain County Community College.
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