Yamir Flores

Yamir Flores is a skilled Change Management Coordinator at ModMed since May 2022, previously serving in various roles at Citrix Systems from 2006 to 2021, including Systems Operation Manager, Quality and Training Manager, Senior Order Services Analyst and Team Lead, Quality Assurance Representative, and Order Process Representative. Notable achievements include enhancing supply chain systems through effective program management and process improvements, overseeing global quality control and training initiatives, and leading teams to ensure timely order processing and resolution. Prior experience at Caterpillar Inc. as both a Customer Service Representative and System and Telecommunication Analyst provided a strong foundation in customer service and technical support. Yamir holds a Bachelor's Degree in Computer Science from Universidad Tecnológica del Centro (UNITEC).