Carrie D.

Carrie D. has extensive work experience in various technical program management roles. Carrie is currently working as a Principal Technical Program Manager at Mojang Studios. In this role, they oversee the technical aspects of the company's programs and projects.

Prior to their current position, Carrie held the role of Senior Program Manager - Minecraft Education at Mojang Studios. In this role, they managed global customer support efforts for Minecraft Education, including resolving customer escalations and creating documentation. Carrie also worked directly with customers to address any issues or barriers in using Minecraft Education in schools.

Before joining Mojang Studios, Carrie worked as a Technical Program Manager at the University of Washington College of Education. In this role, they managed the readiness of a proprietary learning platform for sale to educational institutions. Carrie also ensured compliance with various standards and regulations and worked closely with different teams to identify and address gaps.

Carrie also has experience working at TechVenture Kids as a Senior Lead Instructor, where they played a key role in teaching and leading instructional activities.

Carrie's earlier experience includes various roles at Microsoft, where they served as a Senior IT Program Manager and an IT Program Manager. In these roles, they assessed enterprise readiness, managed executive reviews, conducted user research, and acted as a liaison between different teams. Carrie also designed reports and analytics for governance and adoption of SharePoint.

Additionally, Carrie has worked as a Web Producer & Application Developer at Plexipixel, a Web Producer at Saxon & Taylor, and a Development Manager & Senior Software Engineer at Apex Learning, Inc. Carrie started their career as a Project Manager & Programmer at Talking Dog Media.

Overall, Carrie has demonstrated a strong background in technical program management, particularly in the education and technology sectors. Carrie has substantial experience in managing projects, resolving customer issues, ensuring compliance, and driving improvement in customer experience.

Carrie D. has a Bachelor of Arts (BA) degree in Genetics from the University of California, Berkeley. Carrie also completed two and a half years of their PhD in Biochemistry at the University of Washington. In terms of additional certifications, Carrie has obtained the Microsoft Global Hackathon 2023 certification, Microsoft SkillUp AI certification, Microsoft Global Hackathon 2021 Award Winner certification, Microsoft Global Hackathon 2021 Challenge Winner certification, Accessibility in Action certification from Microsoft, the ITIL Foundation Certificate in IT Service Management from EXIN, the Project Management Professional (PMP)® certification from the Project Management Institute, the Six Sigma Green Belt certification from Microsoft Quality and Business Excellence, and has completed courses in Advanced Web Application Development, C Programming, and Game Development for Mobile and Web at the University of Washington.